Messaging Terms & Consent

1. Program Description

Messages are sent by INNOVATIVE SOLUTIONS CONTRACTING LLC to provide updates and assistance related to our services, including but not limited to:

• Service updates and operational notifications.
• AI personal assistant communications.
• Customer inquiries and support follow-ups.
• Call appointment confirmations, reminders, and rescheduling notices.
• Requests for contact information or additional details.
• Follow-up updates regarding ongoing projects or services.

We only send messages to contacts who have provided valid consent (opt‑in). We do not use third‑party lists for messaging campaigns.

2. Message Frequency

Message frequency may vary depending on your interactions with us and the services you use. You may receive multiple messages per month related to appointments, updates, and support.

3. Opt‑In (Consent)

You may opt in to receive SMS or WhatsApp messages from us in the following ways:

• By checking a consent checkbox on a website form that clearly links to these Messaging Terms and our Privacy Policy (explicit consent; no pre‑checked boxes).
• By providing verbal consent during an inbound or outbound call; such consent may be recorded and documented in our CRM or internal systems.

Consent is not a condition of purchase. By opting in, you agree to receive SMS or WhatsApp messages from us, which may be sent using automated technology via platforms such as Twilio.

4. Opt‑Out (Stopping Messages)

You can opt out of receiving messaging communications at any time. To opt out:

• Reply STOP to any SMS message from us to stop receiving SMS messages from that specific program or number.
• We will also honor the following commands where supported: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.

After you send a STOP request, you will receive one final confirmation message stating that you have been unsubscribed, and no further messages will be sent from that program.

You may also contact us directly to be removed from our SMS / WhatsApp list:
Email: [email protected]
Phone: +1 571-200-2331

5. Help

For help regarding our messaging program, you can:

• Reply HELP to any SMS message, where supported, for additional information.
• Contact us directly at [email protected]

6. Fees and Charges

Message and data rates may apply. Depending on your mobile carrier and plan, you may be charged by your carrier for SMS, MMS, data usage, and other messaging‑related fees. You are responsible for any such charges.

7. Carriers

Mobile carriers and messaging providers are not liable for delayed or undelivered messages. Delivery of SMS and WhatsApp messages is subject to effective transmission from your network operator and other factors outside of our control.

8. Eligibility

Our messaging program is intended for individuals who:

• Are at least 18 years of age; and
• Are located in the United States, Canada, El Salvador, Honduras, or Guatemala, or other approved regions as may be added in the future.

9. Data and Privacy

The collection, storage, and use of your personal data in connection with our messaging program is governed by our Privacy Policy. This includes how we handle:

• Your phone number and contact information.
• Message content, logs, and interaction history.
• Use of messaging providers such as Twilio and platforms like WhatsApp.

For more details on how we process your data—including cookies, tracking technologies, retargeted ads via Google Ads and Meta Ads, data retention, and your rights—please refer to our full Privacy Policy available at: privacy policies .

10. Changes to Messaging Terms

We may modify or update these Messaging Terms & Consent from time to time to reflect changes in our practices, technologies, or legal requirements. The most current version will always be available on our website with the effective date indicated at the top of this page.

11. Contact Information

If you have any questions about these Messaging Terms & Consent or our messaging practices, please contact:

INNOVATIVE SOLUTIONS CONTRACTING LLC

Business Name: Innovative Solutions Contracting LLC

US Mailing Address (per W‑9): 11441 Robertson Dr. Suite 201, Manassas, VA 20109

Phone (US): +1 571-200-2331

Email: [email protected]

Website: https://www.innovativesolutionscontractingllc.com