Terms of Service - Innovative Solutions Contracting LLC

Terms of Service

INNOVATIVE SOLUTIONS CONTRACTING LLC – TERMS OF SERVICE

Effective Date: February 12, 2026

Website: www.innovativesolutionscontractingllc.com

1. Acceptance of Terms

By accessing, browsing, or using this website, submitting your information, requesting an inspection or estimate, or otherwise engaging with our services, you agree to be bound by these Terms of Service, our Privacy Policy, and any applicable Messaging Terms & Consent.

If you do not agree to these Terms, you must discontinue use of our website and services.

2. Eligibility

You must be at least 18 years of age to use our services. You agree not to use our website or services for any unlawful purpose, fraudulent activity, or competitive or unauthorized commercial use.

3. Services Provided

Innovative Solutions Contracting LLC provides general contracting services, including but not limited to:

  • Roof inspections and replacements
  • Siding, gutters, and exterior renovations
  • Property damage evaluations
  • Assistance with insurance-related documentation and coordination

Some services may include automated systems or AI-assisted tools for scheduling, intake, or customer communications. Submission of a request does not constitute a binding contract or guarantee of services.

4. Consent to Communications

By submitting your contact information, you expressly consent to receive communications from us via SMS text messages, phone calls (which may be automated, pre-recorded, or use an AI voice), email, and WhatsApp, including messages sent using automated systems.

Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages. You may opt out at any time by replying “STOP” or by contacting us directly. For more details, see our Messaging Terms & Consent.

5. Use of AI, Monitoring, and Recording

We may use artificial intelligence, automated systems, or call-recording technologies to improve customer service, scheduling, and operational efficiency.

Certain communications may be recorded or transcribed for quality, training, or documentation purposes.

You have the right to:

  • Request a human representative
  • Opt out of AI-assisted interactions when available
  • Request deletion of AI-related data, subject to legal and operational requirements

6. User Responsibilities

You agree to:

  • Provide accurate, complete, and current information
  • Maintain the confidentiality of any access credentials
  • Use the website and services only for their intended lawful purposes
  • Refrain from interfering with or disrupting our systems or operations

7. Prohibited Activities

You may not:

  • Violate any applicable federal, state, or local laws or regulations
  • Use our services for spam, unsolicited advertising, or data harvesting
  • Impersonate any person or entity
  • Attempt to reverse engineer, access, or exploit our systems
  • Interfere with website security, functionality, or performance

8. Intellectual Property

All content on this website, including text, graphics, logos, designs, and media, is owned by or licensed to Innovative Solutions Contracting LLC and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without our prior written consent.

9. Third-Party Services

We may use third-party service providers for:

  • Customer relationship management (CRM)
  • SMS, call, and messaging services
  • Payment processing
  • Advertising, analytics, and marketing platforms

Your information may be processed through these services in accordance with their respective privacy policies and our Privacy Policy.

10. Disclaimer of Warranties

All services and website content are provided “AS IS” and “AS AVAILABLE.”

We make no warranties, express or implied, regarding accuracy, availability, merchantability, fitness for a particular purpose, or results related to inspections, repairs, or insurance matters.

11. Limitation of Liability

To the fullest extent permitted by law, Innovative Solutions Contracting LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our website or services, including reliance on information provided.

12. Legal Compliance and Data Rights

We comply with applicable U.S. laws and regulations related to privacy, communications, and consumer protection, including but not limited to:

  • CAN-SPAM Act
  • TCPA (Telephone Consumer Protection Act)
  • State-level privacy regulations

You may request access, correction, or deletion of your personal data, subject to legal requirements. See our Privacy Policy for more information.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

You agree that any dispute arising out of or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Virginia.

BOTH PARTIES WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS OR COLLECTIVE ACTION.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Updates will be effective upon posting. Continued use of the website or services constitutes acceptance of the revised Terms. The latest version is always available at: Terms of Service.

15. Contact Information

For questions regarding these Terms of Service, please contact us at:

Email: [email protected]

Website: https://www.innovativesolutionscontractingllc.com